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A comprehensive set of Standard Operating Procedures (SOPs) tailored for a typical enterprise
1. Sales and Cash Collection Cycle Procedures & Workflow Sales Proposal: Sales team generates a client proposal based on approved pricing matrices. MOU Signing: A non-binding Memorandum of Understanding (MOU) is signed to outline initial intent. Deposit Collection: Finance verifies the receipt of an upfront deposit (if applicable) before drafting final terms. Contract Signing: Legal and Management review and execute the formal sales contract. Delivery/Fulfillment: Goods are s
Nhung Nguyen
Jun 277 min read


The Essentials of Internal Audit
Resources used in the video: The book titled: “The Essential Handbook of Internal Auditing” by K H Spencer Pickett
Nhung Nguyen
Jun 261 min read


Risk Identification and Risk Management in the Insurance Sector
Insurance companies exist to absorb risk from individuals and businesses. Unlike most industries that seek to minimize risk exposure, insurers deliberately assume risks in exchange for premiums. Their success depends on accurately identifying, pricing, diversifying, and managing these risks while maintaining sufficient capital to meet future policyholder obligations. From natural catastrophes and cyberattacks to investment volatility and regulatory changes, insurers operate i
Nhung Nguyen
Jun 256 min read


Risk Identification and Risk Management in the Banking Sector
Introduction Banks are the backbone of every modern economy. They facilitate payments, provide loans, safeguard deposits, support businesses, and enable international trade. However, because banks deal primarily with other people’s money and operate with high leverage, they face numerous risks every day. History has shown that poor risk management can cause catastrophic consequences. The 2008 Global Financial Crisis, the collapse of Silicon Valley Bank (2023), and numerous ba
Nhung Nguyen
Jun 255 min read


COSO Framework Deep Dive
Resources: Internet
Nhung Nguyen
Jun 221 min read
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